Terms and Conditions

Terms and Conditions

Welcome to Coriell Life Sciences ("we," "us," "our"). By accessing and using our website https://shop.coriell.com/ purchasing products from us, you agree to the following Terms and Conditions. If you do not agree, please do not use our services.

1. General

These Terms govern the use of our website and any transactions conducted through it. We reserve the right to change these Terms at any time, and your continued use of the site constitutes acceptance of any modifications.

2. User Responsibilities

You agree to:
● Provide accurate information when making a purchase or registering an account.
● Use our site only for lawful purposes and refrain from any behavior that could harm the website or its users.
● Maintain the confidentiality of your account login information and notify us immediately of any unauthorized access.

3. Product Information

We strive to provide accurate descriptions and pricing information for all products. However, errors may occur, and we reserve the right to correct them and to cancel any orders based on such inaccuracies.

4. Purchases and Payment

● All prices are listed in USD and are subject to change without notice.
● Payments are processed securely via third-party providers. By completing a purchase, you authorize us to charge your payment method for the total amount.
● We reserve the right to cancel or refuse any order for any reason, including product unavailability or suspicion of fraud.

5. Shipping and Delivery

We aim to ship orders promptly. Shipping times and delivery estimates are provided during checkout, but are not guaranteed. We are not responsible for delays caused by carriers or events beyond our control.

6. Returns and Refunds
● Due to the nature of our products, which are medical in nature and personalized to each individual, we do not offer returns or refunds. All sales are final once the order is processed. This policy is in place to ensure the safety, integrity, and compliance of the products with healthcare standards.
● If you experience any issues with your order or believe there has been an error, please contact our customer support team at enrollment@coriell.com for assistance.
7. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or the products purchased. Our liability is limited to the amount you paid for the products.

8. Intellectual Property

All content on this site, including text, graphics, logos, and software, is the property of Coriell Life Sciences or its content suppliers and is protected by copyright and other intellectual property laws. Unauthorized use is prohibited.
9. Privacy Policy

By using our site, you agree to our Privacy Policy, which explains how we collect and use your information. Please review it for more details.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Pennsylvania, USA. Any disputes arising from the use of our services will be subject to the jurisdiction of the courts located in Philadelphia, Pennsylvania.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Coriell Life Sciences
Address: 4747 South Broad Street, Building 101, Suite 222, Philadelphia, PA 19112
Phone: (888) 415-7834
Email: enrollment@coriell.com